Privacy Policy

VenturezLab JSC. respects your privacy. This policy explains the privacy practices of VenturezLab JSC. («2ndPilot») on www.2ndPilot.com (the «Website») and with respect to 2ndPilot’s mobile application (the «Application») (collectively referred to as «the Services»). It describes how 2ndPilot collects and uses your personal information and the rights and options available to you.

This policy is incorporated to the 2ndPilot’s Terms of Use (the «Terms of Use» or the «Terms»).

2ndPilot follows the Cellular Telecommunications Industry Association («CTIA»)’s Best Practices and Guidelines for Location-Based Services. For a better understanding of CTIA’s guidelines, please visit CTIA’s website at: www.ctia.org.

The Services are not intended for use by persons under the age of 13. If you are under 13, you may not download or use the Application, you may not use any feature of the Website that requires registration and you may not provide us with any of your personal details. 2ndPilot will not knowingly collect any personal information of persons under 13.

In this policy, the term ‘personal information’ (or ‘personally identifiable information’) means any information that, with reasonable efforts, may be used to identify you, such as a first and last name, home address and email address.

Contact 2ndPilot / Abuse reports

If you believe that your privacy has been compromised by any person, in the course of using the Services, then please contact 2ndPilot at: support@2ndPilot.com.
You may also send 2ndPilot other requests, responses, questions and complaints.

Personal information that you provide

When you register with the Services, 2ndPilot may ask you to provide certain contact and personal details, such as mobile device number and e-mail address. Bear in mind that false, incorrect, or out dated information may impair 2ndPilot’s ability to provide you with the Services and to contact you when necessary. 2ndPilot will explicitly indicate the fields for mandatory completion. If you do not enter the requisite data in these fields, you may not be able to register with the Services.

Please note that the username you choose will be used to identify you when you register and use the Services. Your username will be included along with any information you submit for posting (such as traffic reports or chat messages). It will therefore be visible to others. If you prefer to remain anonymous, you can set the Application not to expose your username. Please consult the configuration options of the Application for exact settings.

You may also provide additional personal information that will be used to personalize the Services.

If you do not wish to sign up when installing the Application, you can choose the option «Not Now», which creates a temporary anonymous 2ndPilot account. Using such an account allows you to use the application anonymously. However, this kind of account won’t let you use certain parts of the Website or Application.

Further information, such as your nickname, avatar may be used and shared with other users, when you use the Application.

Further information may be collected when 2ndPilot exchange communications with you, for example, if you submit a request, contact 2ndPilot’s support team, or report a violation to the abuse team.

Personal information that you share

The Services are based on users’ locations and submissions that may include personal information. You may upload and share content, such as traffic reports, with other users of the Services. The content that you submit is neither private nor confidential and you should not have any expectation of privacy with respect to it.

Information you upload will be posted along with other personally identifiable information. Certain road incidents you report may include your driving path within the vicinity of those incidents. Therefore, you must exercise caution and common sense when submitting information. At the very least you should demonstrate the same degree of caution as when publishing personal information by means other than the Internet and cellular services.

You can decide whether or not to upload content to the Services. However any content that you submit for posting, may be viewed by all users of the Services and by 2ndPilot.

2ndPilot may make certain content that you submit, viewable to all Internet users.

In any event, your email address will not be visible to others through any reports or user posts that you share or upload.

Location based information that we collect

When you use your mobile device with a copy of the Application installed, 2ndPilot collects your location information. 2ndPilot uses that information to provide you and other users with the Services. 2ndPilot may make further use of your location information.

2ndPilot may also use your location information to create aggregated anonymous data and to use such data in accordance with this policy (please refer to use of aggregated information chapter hereunder). 2ndPilot will make commercially reasonable efforts to permanently remove or obscure your identity from your location information that is used for aggregated purposes.

Opting out of location information services by uninstalling the Application

At all times you may uninstall the Application, by using the Application’s uninstall option, or by using the programs removal feature of your operating system. Following the uninstallation process, 2ndPilot will not be able to collect any further location based information from you.

Meta-data that we collect

2ndPilot collects information about the use of the Services. For example, 2ndPilot may record the frequency and scope of your use of the Services, the duration of your sessions, the web pages that you visit, information that you read, content that you use or create, advertisements that you view or click on, your communications with other users and third parties, the Internet protocol (IP) address and the name of the domain that serve you to access the Services, and the geographic location of the computer system that you are using to log-in. Such data is usually automatically collected and stored in log files of the Services’ computer servers.

Sharing information with others



2ndPilot does not sell, rent or lease your personally identifiable information to third parties for any of their marketing purposes.

2ndPilot does not disclose your location information, without your consent, except when it is necessary to facilitate the functionality of the Services, to provide you with the Services, to prevent imminent harm, or when 2ndPilot is required under the law to disclose the information.

2ndPilot will not share your personally identifiable information with others, without your consent, except for the following purposes and to the extent necessary in 2ndPilot’s good-faith discretion:

• When you use the Services, when you take part in content-related activities, when it is necessary to facilitate the functionality of the Services and when it is necessary to manage and administer the Services 2ndPilot provides;
• If 2ndPilot reasonably believes that you have breached the Terms of Use, or abused your rights to use the Services, or performed any act or omission that 2ndPilot reasonably believes to be violating any applicable law, rules, or regulations. 2ndPilot may share your information in these cases, with law enforcement agencies and other competent authorities and with any third party as may be required to handle any result of your wrongdoing;
• If 2ndPilot is required, or reasonably believes that it is required by law to share or disclose your information;
• In any case of dispute, or legal proceeding of any kind between you and 2ndPilot, or between you and other users with respect to, or in relation with the Services;
• In any case where 2ndPilot reasonably believes that sharing information is necessary to prevent imminent physical damage or damage to property;
• If 2ndPilot organizes the operation of the Services within a different framework, or through another legal structure or entity, or if 2ndPilot is acquired by, or merged into or with another entity, or if 2ndPilot enters bankruptcy, provided however, that those entities agree to be bound by the provisions of this policy, with respective changes taken into consideration;
• 2ndPilot may also share personally identifiable information with companies or organizations connected or affiliated with 2ndPilot, such as subsidiaries, sister-companies and parent companies. Personally identifiable information may also be shared with 2ndPilot’s other partners and service providers, with the express provision that their use of such information must comply with this policy. For example, 2ndPilot may share your mobile device’s Unique Device Identifier (UDID) with ad networks, for the purposes described above.

How does 2ndPilot use aggregated information?



2ndPilot may use anonymous, statistical or aggregated information to properly operate the Services, to improve the quality of the Services, to enhance your experience, to create new services and features, including customized services, to change or cancel existing content or service, and for further internal, commercial and statistical purposes.

2ndPilot may also use anonymous, statistical or aggregated information collected on the Services, by posting, disseminating, transmitting or otherwise communicating or making available such information to users of the Services, to the Services’ providers, partners and any other third party.

Data retention



2ndPilot will retain location and route information for the duration it deems necessary for its reasonable business needs. Thereafter, your location and route information may be anonymized.

2ndPilot may at all times review, retain and disclose any other information as 2ndPilot deems necessary to satisfy any applicable law, regulation, legal process or governmental request and 2ndPilot’s needs and necessities. By doing so 2ndPilot does not either expressly or impliedly endorse, affirm or in any manner assume any responsibility for such communications.

Advertising campaigns

2ndPilot may permit, solicit or contract certain other companies to conduct advertising campaigns on the Services. The advertisements that you see when accessing the Services are redirected from the servers of those advertising companies and may be geographically or contextually targeted. Some advertisers may use cookies on your computer. The cookies enable them to collect information about sections and features that you have accessed, advertisements posted on those sites and the advertisements that you have viewed. In this manner advertisers try to customize advertisements to your preferences and for their own business purposes. The advertisers’ use of cookies is subject to their own privacy policies and not to this Policy. If you wish to study the privacy policies of those advertisers you should visit their services, or contact them directly.

Information Security

2ndPilot considers information security to be a top priority. 2ndPilot implements systems, applications and procedures to secure your personal information, to minimize the risks of theft, damage, loss of information, or unauthorized access or use of information. However, these measures are unable to provide absolute assurance. Therefore, although 2ndPilot takes great efforts to protect your personal information, 2ndPilot cannot guarantee and you cannot reasonably expect that the 2ndPilot’s databases will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.

Changes to this Privacy Policy

2ndPilot may from time to time change the terms of this policy. Substantial changes will take effect 30 days after 2ndPilot has posted an initial notification on the Website’s homepage or any other relevant web pages. Other changes will take effect 7 days after their initial posting on the Website. However, if 2ndPilot amends this policy to comply with legal requirements, the amendments will become effective immediately upon their initial posting, or as required.

You agree to be bound by any of the changes made in the terms of this policy. Continuing to use the Services will indicate your acceptance of the amended terms. If you do not agree with any of the amended terms, you must avoid any further use of the Services.